We have restructured our operations to work around the Covid-19 situation after checking with our (US-based) suppliers. At this time, we do not have reason to believe that there will be any significant impact.
For existing orders: we will notify each user if there is a delay.
For new users: the estimated time-to-manufacture on the order placement page is updated accordingly.
As always, questions can be directed to .
Mass production got us pretty far till now, but, sometimes, not far enough. Our goal is mass customization.
Saddle-making is one step to meeting our goal: it illuminates key aspects of mass customization. We gather feedback and experiences from cyclists, and translate them into corresponding user options and design algorithms. With the availability of cloud computing resources and the well-connected world that is the Internet, we can scale easily and have everyone benefit from this feedback.
We create body-customized road, triathlon and time trial bike saddles based on your anatomy's pressure map.
Design centered around your anatomy's pressure map ensuring fit from the start.
Control over some aspects of the saddle design.
A flexible saddle supporting a range of postures, distributing pressure over a larger area thereby improving comfort.
Our saddles are customized not in the sense that we make whatever is requested for, but that each is made to fit a specific rider's anatomy.
We do not modify our saddles based on how they are installed by riders. It is the other way round: it is the riders' responsibility to ensure that our saddles are installed and used according to our instructions in order for them to function as designed.
We neither design nor test our saddles for off-road applications, including and not restricted to mountain-biking and gravel-riding. Usage in such scenarios will void warranty.
We do not have a "no questions asked" replacement policy. If an issue is encountered, we will always gather information via questions and photos. These help us troubleshoot and determine the root cause(s). We are aware that a small number of riders regularly get their equipment replaced without charge and questions at their local bike shops, at the expense of the other / majority riders. We do not support such unfair behavior.
Rudolphs are not intended for testing comfort. They are only used to check that a rider's bike allows for proper fore/aft installation of the saddle so that the latter can function as designed. Any Meld saddle (except those with short rails) can also be used to test this.
The process for renting a Rudolph test saddle is as follows:
|Pricing starts at US$280 with normal carbon shell + metal rails|
|with carbon rails||+US$90|
|with Alps carbon shell||+US$20|
|with triathlon/TT carbon shell||+US$10|
|E.g. price of Alps carbon shell with metal rails = $280 + $20 = $300|
Please contact us before placing an order if you: